Delete your Wathiq account

You can ask us to delete your Wathiq account and the personal data that comes with it — in the app (Profile → Delete my account), or on this page by signing in with your account’s mobile number and password.

What we delete

• Your account and sign-in details: mobile number and password, and your email address if you added one.
• Your profile, your Civil ID details and the images of your card, and your work details.
• Your listings with their photos and videos, your favourites, and your notification settings.

What we keep

• Tenancy contracts you signed, payment records and the documents behind them, for as long as the law requires and as needed to establish or defend legal claims.
• A record that you asked us to delete your account, and when we did.

How long it takes

We delete your account within 30 days and let you know when it is done. If you have a tenancy in progress, we will contact you before deleting anything. Until then you can keep using Wathiq, and withdraw the request here or in the app.